Manor house hotel durham spa deals



Cleanliness is a major issue at this hotel; I don't think they own a hoover as the carpets certainly haven't seen one for a very long time!! When we first arrived the first thing we were greeted by was the awful smell in reception, however, the receptionist was friendly and check in was quick. The communal corridors are filthy, but we were hoping our room would be to a better standard. Unfortunately this wasn't the case. It smelt and looked awful. The mirror was filthy; it looked as though someone had spilt a drink and it had splashed up it.

Relaxing Treat or Hasty Retreat! - Review of The Manor House Hotel, West Auckland - TripAdvisor

The tv remote was sticky, presumably from the same spilt drink. No point having a tv remote though, as the tv didn't even work! We went to use the leisure facilities and unfortunately the cleanliness issues continued. The steam room and jacuzzi were also not working.

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So not much of a "health club". We were given dirty, old robes and the pool tiles were grimey and the floor area was black in places. The only saving grace were the treatments that we had the next morning. They were lovely and the staff in the health club were all very friendly.

If it wasn't for them this review would have been a zero star rating. Unfortunately TripAdvisor cannot solve your problem. If you had reported your findings to any of our staff, we would have tried to rectify these were possible to ensure you had a more enjoyable stay. I am pleased however that you did enjoy the treatments that were included in your wowcher offer, and found the receptionist to be friendly and efficient. I can assure you that your feedback has been taken on board and will be acted upon where necessary.

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A County Durham stay in a 15th-century country house, including breakfast and two spa treatments

Profile Sign in. Log in to get trip updates and message other travellers. Ashurst - The Manor House Hotel. The Manor House Hotel. Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. Lock in the lowest price from these sites. Eligible for shopping rewards from loyalty sites. Reserve now, pay at stay.

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Collapse deals. Review of The Manor House Hotel. More Show less. Date of stay: November Trip type: Travelled as a couple. Ask mashu about The Manor House Hotel. Report response as inappropriate Thank you. We appreciate your input. See all 1, reviews.

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Rockliffe Hall, County Durham, UK - Small Luxury Hotels of the World

All languages. English 1, Show reviews that mention. All reviews spa treatments hunting lodge old building wowcher deal spa deal sauna and steam room lovely spa quirky hotel four poster bed original features lots of character the main hotel health club staff were lovely one night stay overnight stay wedding reception.

Review tags are currently only available for English language reviews. Selected filters. Only issue was the water in shower which was ridiculously hot as well as a VERY wobbly tile which I found myself tripping over several times. I did not report this as we were there for one night otherwise I would have said something. They must know about it it would be impossible not to!

On the night we were tried turning tv on and took bloody ages to try fix it,. Called reception and a lad came straight away and tried his best to fix it but in end we said not to worry and to leave it we ended up fixing it ourselves eventually! The bed was very comfortable but everything in the hotel creaked. The floors, the bed, the stairs, it had my nerves on edge!! We used a voucher off group on and were given a free treatment and free breakfast. Both were really nice, breakfast was gorgeous, lots of choice from cereals to cooked ones. We went to restaurant on night, the food was nice, however, the portion sizes were shocking! For the price!

We both ordered mushrooms and were given three of the tiniest shrooms we have saw in our lives. For the price this is in. No way value for money! Overall, I would recommend this hotel for its attentive staff, beautiful grounds and facilities and still rate it with 4 stars it was just those small issues that I needed to mention. If like us u prefer more modern hotels then I wouldn't stay here, its very historical and while some may find that appealling, this was just not our thing but know many people who would enjoy this!

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West Auckland, County Durham

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